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Virgin Media's war on waste

08 November 2013

Virgin Media's war on waste

Hi, I’m Carla Sullivan, National Service Coordinator for Virgin Media. It’s my job to ensure that the way we manage our office waste is as efficient as possible with minimal impact on the environment in which we operate. This is not just the job of my team but a responsibility that’s shared by each and every employee across our business – and together we’ve made some great progress this year.


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Recycling as much of our waste as possible is a really important part of Virgin Media’s commitment to taking responsibility for growing our business in a way that’s good for both people and the environment. We know that landfill waste has been identified as a major source of methane - one of the worst greenhouse gases contributing to global warming. And that’s why we’ve made some really big changes to try and reduce the amount of waste we send to landfill.

Last year we changed our office waste supplier to help increase the amount of office waste that gets recycled. Our new supplier has state of the art waste processing facilities that help recover recyclable material that would previously have gone to landfill. This means that this year we’ve been able to recycle 64% of our office waste so far, up from 24% at the end of 2011.

When it comes to our supply chain waste we’ve increased our recycling figures to 84% this year, but we know we can do better. And that’s why we’ve set ourselves some ambitious targets to drastically reduce the amount of waste that goes to landfill even further. This year our target is to recycle 70% of all office waste across our business and we’re also aiming for zero waste to landfill in our logistics operations in 2014.

We’ve made some great progress so far and to build on this we’ve been looking at ways to improve how we communicate about waste right across the business. So far we’ve made a number of films to engage our staff, posted several intranet articles on the topic and have made sure our bin labels are clear.

But we’re always looking at new ways to reduce the amount of office waste we send to landfill so over the next few months we’ll be kicking off a number of improvement programmes across our office sites. This month we’re introducing food waste recycling trials at two of our biggest office sites. We’re also offering interested staff the opportunity to visit our waste treatment facilities to discover what happens to waste once it leaves Virgin Media.

We have lots more activity lined up for 2014 so keep your eyes peeled for an update early next year. In the meantime we’d love to hear what’s working for you at your office. Do you have any innovative recycling stories to share? Drop us a line at or comment below.

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