10 December 2013
Accessibility - it’s all about teamwork
Meet the team involved in our accessibility programme and find out all about the role they’re playing in helping everybody live an independent digital life.
At Virgin Media we want to make sure that all our products and services are accessible and enjoyable for everyone, regardless of their age or requirements. So earlier this year we kicked off our accessibility programme that’s all about helping everybody LIVE an independent digital lifestyle. The focus is on Listening to the needs of our staff and customers, Inspiring everyone to get involved, creating Value through our products and services and Engaging all our stakeholders on our journey.
This activity has involved several teams working together - from our brand amplification team, customer experience, supply chain and our product innovations teams to name a few. Through conversations, collaboration and commitment each team has worked to make accessibility part and parcel of the Virgin Media customer experience – and their work has touched thousands of individuals across our business.
We’re really proud of everything we’ve achieved so far this year and this short film introduces you to the team that made it all happen. But it doesn’t stop here - our work in this space continues, so stay tuned and we’ll keep you updated as we progress on our journey.
For more information, check out www.virginmedia.com/sustainability.